Objectives
The sector that interests me more specifically is:
Accommodation / Catering / Tourism
I have been working in Hospitality Industry for over 13 years specialized in Rooms Division Operation in Middle East, Central Asia and South East Asia.
Being a CRDE (Certified Rooms Division Executive) from American Hotel and Lodging Association, as well as being an experienced FOM with world class
hotels & resorts in very challenging places in terms of diverse cultural and religious background, I am ready to accept any kind of challenging
roles.
Education
American Hotel & Lodging Educational Institute
August 2008 - August 2008
Certificate in Managing Housekeeping Operations
American Hotel & Lodging Educational Institute
July 2008 - August 2008
Certificate in Managing Front Office Opeations
American Hotel & Lodging Educational Institute
August 2008 - September 2008
Certificate in Managing Technology in the Hospitality Industry
American Hotel & Lodging Educational Institute
August 2008 - September 2008
Certificate in Security & Loss Prevention Management
American Hotel & Lodging Educational Institute
August 2008 - September 2008
Certificate in Hospitality Supervision
American Hotel & Lodging Educational Institute
July 2008 - September 2008
Area of Specialization: Rooms Division Management
American Hotel & Lodging Educational Institute
September 2007 - October 2007
Certified Rooms Division Executive (CRDE)
Area of specialisation: Rooms Division
Cambridge International College
January 2002 - April 2003
Hotel Management and Operation
Room Division Management and Operation.
Sales and Marketing Management.
Food and Beverage Management.
Area of specialisation: Diploma in Hotel Operation and Management
University of Distance Education Yangon
January 1992 - January 1999
B.Sc. (Mathematics)
Area of specialisation: BSc (Mathematics)
International Correspondence Schools (ICS)
January 1997 - August 1998
Hotel Operation and Management.
Front Office and House Keeping Operation.
Food and Beverages Services and Production.
Accounting and Management Accounting.
Safety and Security.
Area of specialisation: Diploma in Hotel and Catering Management
Experience
Front Office Manager
Mission: n/a
Front Office Manager
Mission: Joined Sofitel Luxury Hotels. Area of responsibility included Revenue management, Distribution, Front Office, Reservations and Golf Reservation. Reported to EAM and GM. Member of Organizing Committee for the First PGA Tour in Cambodia, Johnnie Walker Cambodian Open 2007.
Front Office Manager
Kabul Serena Hotel, Kabul, Afghanistan
Mission: Joined Serena Group’s five stars hotel in Kabul to accept challenging role. Conducted training to staff, developed the SOPs, involved in all administration.
Assistant Front Office Manager
Grand Plaza Parkroyal Hotel, Yangon, Myanmar
Mission: Joined Grand Plaza Parkroyal Yangon that is a five stars hotel (ex-Sofitel hotel), managed by Parkroyal Hotels & Resorts. Responsible for and Manage the Front Office Department. Developed the SOPs for Front Office. Also act as Core Trainer for the whole hotel and conduct generic training in coordination with Human Resources Department.
Front Office Shift Leader
Al Bustan Rotana Hotel, Dubai, UAE
Mission: Joined Rotana Group which is a leading hotel group in Middle East and Al Bustan Rotana is one of the “Leading Hotels of the World®”, to get a wider exposure of International Standard and career achievements. Perform daily supervising of records keeping, reception, cashiering and increased the monthly room revenue by actively involving in the “Up-selling Program by TSA Asia”
Assistant Manager, Front Office
Hotel Nikko Royal Lake (a JAL hotel), Yangon, Myanmar
Mission: Joined the Nikko hotel that is a five star city resort hotel and belongs to Nikko Hotels, Japan. Reported to Front Office Manager and General Manager. Supervised the entire Front Office Team, conducted Trainings to staff, and developed SOPs.
Guest Services Team Leader, Front Office
Traders Hotel, Yangon, Myanmar
Mission: Joined as a Guest Services Associate and later promoted as a Guest Services Team Leader. Also chosen to undergo an on-the-job training in Shangri-la Singapore for 6 months due to significant performance in the department.
Receptionist / Front Office Cashier
Andaman Club Resort, Ranong, Thailand
Mission: Started career in Hospitality Industry by joining the Island Casino Resort at the border of Thailand and performed as an active receptionist.
Languages
-
English
Speaking competence: Fluent , Written competence: Fluent
Computing skills
Software
Fidelio Hotel Operation System (7.14)HIS Hotel Operation System (Epitome 3.03.08)
Comanche Hotel Operation System.
Microsoft Windows; Words, Excel, Powerpoint, etc.
Internet
Languages
English