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Thomson Holiday Representative

Graduate studies / Master's Degree
Senior
   
31611 El Mehalla El Koubra - Gharbia gouvernorat Egypt


 

Objectives

The sectors that interest me more specifically are:


Education / Training

Accommodation / Catering / Tourism



I'm currently looking for a full time job as a Thomson Holiday Representative in order to acquire a new experience and develop Personal skills.I'd like also to improve my english language in an english speaking country to make my establishment the best in the area

Experience

Since
September 2006

Travco Representative

Since September 2006

Mission: Travco Representative , Handling Airport Duty , Handling Welcome meetings , Handling Arrivals and Departures

Means: very good dealing with the general public and clients.
working as one team all together

Appraisal: working under stress, Ambitious and able to take on certain key management roles ,a real appetite for hard work , and a confident ,outgoig personality and plenty of stamina

July 2006
September 2006

Telephone Operator

July 2006 - September 2006

Mission: Follow up and check groups / Crews list for wake up calls /Answering telephone calls promptly and with suitable greeting using guest names,handling all calls in an efficient and courteous manner : incoming calls,Long distance call,and routing calls to department and guests.

November 2005
May 2006

Frond Desk Agent ( Room Clerk )

Accor Hotels & Resorts ( Mercure Luna Sharm El-Sheikh )

November 2005 - May 2006

Mission: Welcoming guests upon arrival with suitable greeting and a big smile,Checking in and out guests ,following up with guests any requests,routing calls to departments and managment,solving problems and that gave me the chance to be discreet and tactful in critical situations

Appraisal: chance to be creative,discreet and tactful in critical situations,professionalism in dailing woth different kinds of troubles ,

August 2005
December 2005

Guest Service Agent ( Trainee )

Sol Verginia Sharm El_Sheikh

August 2005 - December 2005

Mission: Training as a Guest Service Agent

January 2005
October 2005

Assistant Professor

CELF ( Centre d 'Etude De La Langue Francaise )

January 2005 - October 2005

Mission: Teaching french language ( Basics ,Grammer ,phonetics ) For biginners and advanced

January 2003
March 2005

Training as a Teacher

Ta'at Harb Secondary School

January 2003 - March 2005

Mission: Teaching French as a second language for adults ,basics, garammers.

Education

September 2001
June 2005

Faculty Of Education

September 2001 - June 2005

BAE " Bachelor of Arts and Education " from Tanta University ,Egypt with very good degree
Area of specialisation: French Department

January 2003
June 2005

Tal'at Harb secondary school

January 2003 - June 2005

A diploma in teaching the french lunguage rules with excllent degree
Area of specialisation: French language

September 2003
June 2005

IBI ( Intenational British Institute )

September 2003 - June 2005

Diloma in Tourism and hotels with excellent degree
Area of specialisation: Front Desk

October 2001
October 2005

Cfcc ( Centre d'Etude de la Langue Francaise )

October 2001 - October 2005

DELF :Diplome d' Etude en Langue Francaise ( intenational Diploma in french studies for Youth
Area of specialisation: Egypt

Computing skills

Software

Nabilio computer system for hotels -Comsys computer system for hotels and fediloi computer system .Usual work with Wind XP, Excell,and word. Surf the Web.

Languages

  • Arabic

    Speaking competence: Native speaker ,  Written competence: Native speaker

  • French

    Speaking competence: Fluent ,  Written competence: Fluent

  • English

    Speaking competence: Fluent ,  Written competence: Fluent

  • Italian

    Speaking competence: Basic level ,  Written competence: Basic level

Various

Exotic Tours

Folk Music ,Overseas Excursions