Objectives
The sector that interests me more specifically is:
Administrative Support / Secretarial
My objectives is to use my experiment in public relation , working as agent of reception.
Being an hotel receptionist made a success of me, because I really feel at ease in the contact of the customer, certainly grace in my dynamism and my
sense of the adatability.
I find gratifying to reassure a customer and to answer his requests.
During my career, I was able to work my sense of the organization and the responsibilities. Although I enjoy the work of reception clerk, I feel the
need to success in another work experience.
Education
formation center Catalyse
November 2004 - April 2006
i prepared two diplomas:
_a CAET (certificate of assets of technological education).
_a CQPIH (certificat of professional qualification in hotel trade industry)
Area of specialisation: reception
1st year of psychology
October 1999 - May 2000
History of Psycologie, English, science of education
baccalaureat
September 1998 - June 1999
i received a general education : french literature, mathematic, english, spanish, biology, philosophy and geography
Area of specialisation: language english
Experience
desck clerck
Mission: As desk clerk I am in charge of the good progress of customers' stay in the hotel by making these tasks:
- care of the customer, to inform them about the area, the businesses and the transport, the surrounding tourism.
- do the bookings, the follow-up of the booking until the arrival.
-Check-in customers, presentation of the hotel, its services
-Check-out customers, payements.
Means: I work with/ Fols/Tars/Excel/Word
standard
agent of reception
Mission: Welcome the visitors of the site. Sort out, Distribute, and freethe mail. Treat the deliveries of parcel. Manage the switchboard. Do the booking of the rooms of seminary of the site.
Means: Use of a standard. Use of a franking machine. Knowledge of the safety instructions of the site. Knowledge of wold and Excel.
Appraisal: I can work as agent of reception
receptionist
hotel restaurant comfort inn ramonville saint agne
Mission: check-in, check-out, reservation,
invoicing, follow-up of file customer.
office clerk
sanofi synthélabo
Mission: classification and filling of invoice in the expedition service
receptionist
campanile L'Union
Mission: training course in reception:
_take bookings
_chek-in
_chek-out
Languages
-
Spanish
Speaking competence: Intermediate , Written competence: Basic level -
English
Speaking competence: Fluent , Written competence: Fluent
Various
sewing
i draw the model and after i realise it.
I like giving life to my imaginations.