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The sectors that interest me more specifically are:
I am a new engineer in electrical and computer from Higher National School of the Mines, Saint-Etienne France which specialises in embedded electronics and
the company where I was working since 3 years is a ship building company CMR. I am an electronics designer in research and development department.
As specified in your advertisement, I have good knowledge of C++ programming and operating system Windows and Linux. I have skills for integrate an
international company, for I speak 3 languages, French, Italian and English. During my internship, I learnt to interact with high level decision makers, and
hence, I am very motivated and I can adapt to all circumstances. I am at Dublin and ready to develop my professional career opportunities and to discover
other cultures.
My experience gained during my training courses have allowed me to become more proficient in management, project control and managing responsibilities. I am
also autonomous and capable of adaptive general-purpose in my working environment. Consequently, I feel I have all the qualities and motivation needed for
your project.
I would be happy to discuss my CV in greater detail at an interview.
I look forward to meeting you in the very near future.
Yours faithfully
Mission: Responsible for technical phone support for customer related issues, spare parts orders, SAP call processing and FSE dispatch in EAM.
Means:
• Manage all Tech Support issues to resolution or appropriate escalation
• Provide superior customer service to Corneal COR and CAR customers
• Using SAP database system to manage the escalations the lasers install base.
• Provide logistics support to Field Engineers, manage spare parts ordering.
Appraisal: Function: Technical Support Coordinator
Responsible for a technical support team.
• Manage a team of 5 agents; supervise the projects and actions of the team.
• Make projects to improve the technical support way to work.
Mission: Function: 2d level support agent (3 months)
• Solve any kind of customer problems using HP equipment and software
• Working according to the strict deadlines, Taking call in ITALIAN, ENGLISH, FRENCH
• Dealing with customer’s questions and queries, Handling customer’s complaints
Appraisal: Function: Quality agent (4 months)
Make assessments and give feedback for all of the ITALIAN, ENGLISH, FRENCH agents from any Desk. Working according to the strict targets. Following
the ISO process.
C.M.R, Contrôle.Mesure.Regulation, Marseille, France
Mission: Achievements:
- Speed Acquisition Module: Development of a new product, a smart tachometric relay.
- Variator of luminosity: Development of smaller and less expensive box containing electronics.
- External Alarm Panel: Development of a new product to replace the old model which transfers an alarm on the network on automated ships.
Means: Results Obtained: Entry on a new market, resolved problems of obsolescence and became competitive thanks to reduced costs
and a high technological level.
Constraints: To respect the very strict marine standards.
MICHELIN Italiana, Cuneo, Italy
Mission: Achievements: Design and realization of procedures for the loading of programs to programmable automatons Programming
Logic Control (P.L.C Allen Bradley).
Means: Results Obtained: Saving of time for the technicians and facilitating training of newcomers.
Constraints: Automaton maintenance had to be carried out without stopping production.
September 2004 - June 2007
Higher National School of the Mines, Saint-Etienne France
Master’s Engineering Degree
An Electronics and Computer Engineering and Embedded systems sandwich course.
Main subjects : Electronics and Computer engineering, Control systems and Industrial studies.
Area of specialisation: Electronics and Computer Engineering and Embedded systems
September 2002 - June 2004
BTEC Higher National Diploma in technology in Electrical and Computing
Main subjects : Electronics, Computer engineering, Control systems, Physics, Mathematics.
Area of specialisation: Electrical and Computing
September 1999 - June 2001
Secondary School Degree equivalent to A levels specialising in electronics with honours “First Class”.
Area of specialisation: Electronics
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