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International Coordinator, English - Spanish - ...

University degree / Bachelor's degree
Advanced
   
03560 Alacant
Region of Valencia
Spain


 

Objectives

The sectors that interest me more specifically are:


Administrative Support / Secretarial

Documentation / Translation

Accommodation / Catering / Tourism



A BA graduate with excellent English, Spanish and Thai skills developed by way of a university education based in Thailand , Canada and Spain. Able to maintain company objectives and a customer centric view. Highly be adaptable to new roles and situations by her rewarding experiences and energetic service mind. Takes pride in her unparalleled ability to adapt and constantly evolve her abilities quickly in order to maintain her employer’s business momentum.

Chonticha would surely prove herself a worthy asset to a suitable employer.

Experience

March 2007
December 2012

Manager Assistant/ International Coordinator

March 2007 - December 2012

Mission: Working with the pioneer of a slimming center throughout Spain and Peru.Greatly experienced using exclusive treatments, highly advanced technology equipments and luxury cosmetic products as well as well-studied food tips consult.
Manager Assistant:
• Customer attendance in cabins providing aesthetic treatments
• Develop personalized treatments by maintaining customers´ processes and motivate them to obtain the best result and satisfaction.
• Support to shop manager for marketing and promotions.
• Stock control.
International Coordinator:
• Organize events overseas; Thai Massage courses in Bangkok for shop managers, company conferences and trips throughout Thailand.
• Extensively collaborating in company project to expand to Asia; business planning,market study,local administration (company registration, licenses, work permit/visa), exportation/ importation, areas and commercial locals research, local renovation plan, marketing plan and suppliers search and negotiating.

Means: Team of 3 persons, 5-30 customers daily

March 2006
February 2007

English Tutor / English - Thai - Spanish translator

March 2006 - February 2007

Mission: - English tutor as a part-time job
- English translator for events and documentation as a part-time job

February 2004
August 2004

Management Assistant (to the Regional Asia Directors of Sales & Logistics)

INEOS Phenol Service (Thailand) Ltd.

February 2004 - August 2004

Mission: Working in an international company; the world largest producer of chemical products (Phenol & Acetone). Started as Executive Secretary to the Managing Director, Thailand and progressively performed as Assistant to Regional Asia Directors of Sales and Logistics.
Dept. of Sales:
• Support to Director of Sales; establish, develop and maintain relationships with clients.
• Organize company activities for Sales purposes; meeting, clients visit trip and liaising.
• Customer after-sale services. Respond to queries between Sales team and clients to ensure that the information provided is accurate.
• Research regional and world market studies to provide database for Sales planning.
Dept. of Logistics :
• Attend Logistics Training and meetings in Singapore base (now in China).
• Provide daily shipment update to clients.
• Perform as the company’s primary handling customer complaints. Act under pressure and unsupervised to refer subjects to appropriate teams for effective resolution.

November 2003
January 2004

Secretary to the Managing Director

INEOS Phenol Service (Thailand) ltd.

November 2003 - January 2004

Mission: • Responsible to administrative tasks. Directly reporting to the Managing Director
• Continuously schedule meetings, client visits, events and business trips.
• Engage with the accounting department to ensure completion of month end reporting. Verify company expenses information and relative queries.
• Identify opportunities to improve efficiencies within the department. Proactively implement these into the day-to-day operation, suppliers and clients.

December 2002
July 2003

Guest Relation Officer

Holiday Inn Silom (former name Crowne Plaza Bangkok), Thailand

December 2002 - July 2003

Mission: Work within an international 5-stars hotel, developing hospitality field experience by intense daily tasks attending multicultural guests and evolving a team work ability with a team of over 500 people.
Key areas :
• To undertake exclusively VIP guests care: Check – In / Check – Out, assign their proper characterized rooms, welcome and escort.
• Actively promote superior amenities and rooms to upgrade a sale. Introduce activities, events, functions, Installations and services of the hotel.
• Customer services: tourist information, book/change/cancel flights, restaurants, trips etc.
• Efficiently working under pressure as a primary Help Desk del hotel, verifying and cooperating to correspondent departments to solve the problems timely.

Means: - Team of 8 persons in same position and approximately 500 persons in the hotel

July 2002
July 2002

Hostess

The International University Sports Federation, Thailand

July 2002 - July 2002

Mission: Selected among various candidates from all national universities by a refined ability of translation and interpretation and extraordinary attitude to adapt to multicultural teams in the 4th World University Archery Championship.
• Perform as the interpreter of Philippines team.
• Organize and control team programs to meet their schedules timely.
• Play a role of a tourist guide during their leisure time.

March 2000
May 2000

Trainee

The Ministry of Transportation and Communication ( The Division of International Affairs)

March 2000 - May 2000

Mission: As part of the university program, practice educational knowledges in a prestigious national organization.
Key areas :
• Handle official document translation (English - Thai).
• Learn the protocols of administrative work in the government sections.

Means: - Team of 9 persons

Education

Since
January 2014

Online School of Marketing

Since January 2014

Currently studying a course of Basic Digital Marketing Program.
Area of specialisation: Digital Marketing

December 2005
January 2006

Watpo Thai Traditional Massage School, Thailand

December 2005 - January 2006

Diploma of Thai Traditional Massage, Facial Massage and
Foot Massage.

September 2004
November 2005

University of Alicante, SPAIN

September 2004 - November 2005

- Diploma of Spanish Language and Cultural courses (Advance Level)

June 1998
November 2002

Burapha University, THAILAND

June 1998 - November 2002

- Bachelor of Arts, Faculty of Humanities and Social Sciences
Area of specialisation: Major : English , Minor : Chinese

September 2001
January 2002

Brock University , CANADA

September 2001 - January 2002

- Student exchange scholarship supported by the Ministry of University Affairs under UMAP scheme
Area of specialisation: English as a second language

Computing skills

Software

- MS Office : Microsoft Word, Excel, Outlook
- Websearch

Languages

  • English

    Speaking competence: Fluent ,  Written competence: Fluent
  • Spanish

    Speaking competence: Fluent ,  Written competence: Intermediate

Various

Thai Nationality

Thai Nationality with permanent residence in Spain

Travelling

Passionated by exploring new places and learning new cultures.
(experiences : Canada, Cuba, Europe, Hong Kong, Japan, Myanmar, Nepal,Singapore and Vietnam).

Interests

Exercises, Biking, Music, Dancing, Gastronomy and Cultural exchange